A year flies by. It’s been twelve months since I first put together No Ordinary Collision: The Forces that will Shape the Asset Management Industry, a thought piece bringing together many pieces of work and research on mega trends, and which identified particular intersections between emerging trends that could be meaningful for the asset management industry. The aim wasn’t to try and make concrete predictions, or envisage a particular world. But rather to identify and observe trends and themes that might be important – many of which have already been widely covered and researched – and envisage how these might interact to influence the world of finance.
A year can fly by but at the same time it’s fascinating to see how much these trends have developed and thinking has moved on. At the end of last year’s piece I concluded with a checklist of 6 key takeaways for those of us in the industry to best position for the changes on their way. A year later I asked myself the question whether these need updating, but I remain happy that these are still broadly the most relevant themes to focus on.
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Key milestones over the last year in Digital / Customer Centricity:
Key takeaways for the future –